Both MoneyGram and Caxton are popular international money transfer services. But which one is better?
Below we compare them on their fees and reviews.
Fees
MoneyGram | Caxton | |
Homepage | ![]() | ![]() |
Transfer Fee | Depends on the location, the sending amount, and the payment method. Can be as low as $0-$15 and as high as $100. | No fee |
Average Exchange Rate Markup | 1% to 5% | N/A |
Minimum Transfer Amount | £50 | £100 (or currency equivalent) |
Maximum Transfer Amount | $10,000 per online transfer for most countries (with a $10,000 as a monthly cap) $25,000 for online transfers to 42 select countries from the US. | £100,000 (or currency equivalent); £10,000 if paying with a debit card. |
Top Rated Money Transfer Service
Currencies Direct are the top rated International Money Transfer Service on our list.
- 4.9 out of 5 on Trustpilot based on over 8,000 reviews
- No transfer fees
- Bank-beating rates
- Award-winning service
- Exclusive Amazon gift card offer for users of MoverDB.com
Reviews
MoneyGram | Caxton | |
Trustpilot Rating | 4.5 | 4.8 |
Number of Trustpilot Reviews | 34,800 | 4,700 |
iOS App Rating | 4.9 | 4.6 |
Number of iOS App Reviews | 422,000 | 7 |
Android App Rating | 4.6 | N/A |
Number of Android App Reviews | 88,000 | N/A |
Features
MoneyGram | Caxton | |
App Transfers | Yes | Yes |
Online Transfers | Yes | Yes |
Phone Transfers | No | No |
In-person Transfers | Yes | No |
Available Countries | 200 | 170 |
Number of Currencies | 60 | 28 |
Payment Methods | Bank account Debit card Credit card Cash | Bank account Debit card |
Receiving Methods | Online wallet Bank account Cash pickup Home delivery | Bank account |
Cash Pickup Option | Yes | No |
Payments Flexibility | Web platform Mobile app In person | Web platform Mobile app |
Supported Languages | English, Spanish, French, German, Italian, Portuguese, Danish, Norwegian, Arabic, Russian, Ukrainian, Japanese, Czech, Turkish, Hungarian, Polish, Romanian, Indonesian, Thai, Korean, Malaysian, and Chinese | English |
Transfer Speed | Within minutes (cash transfers) 1-3 days (bank and debit card transfers) | 1-2 days |
Dedicated Dealer | No | Only for business clients |
Instant Custom Quote | Yes | No |
Business Features | N/A | Spot contracts Forwards contracts Batch payments Risk management tools Rate alerts API integration |
Debit Card | None | Caxton Currency Card |
Cancellation Policy | Cancellations are possible as long as the money hasn’t been claimed by the recipient. | While Caxton does offer a cancellation policy, the ease of canceling an international money transfer largely depends on how quickly you act and the status of the transaction. |
Suitability | Small money transfers | Small and large money transfers |
Top Rated Money Transfer Service
Company Comparison
MoneyGram | Caxton | |
Year Founded | 1940 | 2002 |
Headquarters | Dallas, TX, US | London, UK |
Other Office Locations | Denver (Colorado, US), Minneapolis (Minnesota, US), Brussels (Belgium), São Paulo (Brazil), Vancouver (Canada), Shanghai (China), Hong Kong (China), Mumbai (India), Jakarta (Indonesia), Dublin (Ireland), Rome (Italy), Mexico City (Mexico), Warsaw (Poland), Singapore, Madrid (Spain), Istanbul (Turkey), and London (UK) | No other offices |
Annual Trading Volume | N/A | £1 billion |
Number of Employees | 2500 | 170 |
Number of Clients | 150 million | 660000 |
Regulatory Institutions | New York State Department of Financial Services in the USA FINTRAC in Canada FCA and HMRC in the UK National Bank of Belgium in EU | FCA and the HMRC in the UK |
Awards | Best Cash Innovation and Best Comeback Story (PYMNTS Innovator Awards, 2016 and 2017) Technology Innovation Award (Asian Bankers, 2017) Money Transfer Awards (Mobex Africa Innovation, 2018) Top 100 Places to Work (The Dallas Morning News, 2021) Top Workplaces USA Award (Top Workplaces, 2022) Best Use of Blockchain in FinTech (FinTech Breakthrough Awards, 2023) | FX Provider of the Year (FT and Investors Chronicle Awards, 2018) 5 Star Travel Prepaid Card (Moneyfacts, 2018) |
MoneyGram Pros & Cons
MoneyGram Pros
- A vast range of payment methods
- Outstanding customer support
- Impressive rating on Trustpilot
- Diverse options for receiving funds
- Availability of cash pickup
- Extensive global presence, covering over 200 countries and territories
- Robust currency portfolio including 58 different major currencies
- A top-rated mobile application
- Extensive industry experience
- Swift money transfer services
- Loyalty rewards program
MoneyGram Cons
- Less ideal for handling large financial transfers
- Limited maximum transfer amounts
- A possibility of substantial transfer fees
- Above-average exchange rate markups
- Lack of hedging options for businesses
Caxton Pros & Cons
Caxton Pros
- A variety of different payment choices
- Exceptional customer service
- Strong Trustpilot score
- No transfer fees
- Personalized service with dedicated account managers
- Beneficial travel card
- Fast international money transfers
- Option for exchange rate notifications
- Worldwide service availability
Caxton Cons
- Little support for uncommon currencies
- No instant custom quote feature
- Exclusively accessible for UK residents
- Non-transparent exchange rates
Top Rated Money Transfer Service
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