Currencies Direct vs WorldRemit: Fees & Reviews Compared

Both Currencies Direct and WorldRemit are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	Currencies Direct	WorldRemit
Homepage
Transfer Fee	No fee	$0.99 – $3.99 depending on the transfer amount and the selected countries and payment methods.
Average Exchange Rate Markup	0.4% to 1.4%	1% – 1.6%
Minimum Transfer Amount	$1	$1
Maximum Transfer Amount	£25,000 through the mobile app £300,000 by placing a special request	Depends on the selected countries and method of payment (ranges between $1,400 and $60,000).

Reviews

	Currencies Direct	WorldRemit
Trustpilot Rating	4.9	4.1
Number of Trustpilot Reviews	9,400	78,800
iOS App Rating	3.5	4.8
Number of iOS App Reviews	100	172,000
Android App Rating	3.5	4.6
Number of Android App Reviews	500	179,000

Features

	Currencies Direct	WorldRemit
App Transfers	Yes	Yes
Online Transfers	Yes	Yes
Phone Transfers	Yes	No
In-person Transfers	Yes	No
Available Countries	200	145
Number of Currencies	70	70
Payment Methods	Bank account Debit card Credit card Check	Bank account Debit card Credit card Apple Pay Interac iDeal Trustly Klarna SOFORT POLi
Receiving Methods	Bank account	Online wallet Bank account Cash pickup Home delivery
Cash Pickup Option	No	Yes
Payments Flexibility	Web platform Mobile app Phone In person	Web platform Mobile app
Supported Languages	English, French, Spanish, Portuguese, Italian, Norwegian, Swedish, German, Chinese, and Korean	English, French, German, Danish, Dutch, and Spanish
Transfer Speed	1-2 hours within Europe 1-2 days for overseas transfers	0-2 days (within minutes in 95% of cases).
Dedicated Dealer	Yes	No
Instant Custom Quote	N/A	Yes
Business Features	Spot contracts Forwards contracts Limit orders Stop-loss orders Recurring transfers Digital multi-currency wallet Rate alerts API portal	N/A
Debit Card	Currencies Direct multi-currency debit card	None
Cancellation Policy	N/A	Only when the transfer hasn’t been paid out. Bank and mobile wallet transfers may be refunded even after the transfer is completed if the recipient agrees to the refund.
Suitability	Large money transfers	Small money transfers

Company Comparison

	Currencies Direct	WorldRemit
Year Founded	1996	2010
Headquarters	London, UK	London, UK
Other Office Locations	Orlando (USA), Saint John (Canada), Mumbai (India), Albufeira (Portugal), 3 locations in South Africa, and 19 locations in Spain	Poland (Krakow), USA (Denver), Philippines (Cebu), Australia (Sydney), Belgium (Brussels), Japan (Tokyo), Kenya (Nairobi), Malaysia (Kuala Lumpur), Rwanda (Kigali), Singapore, South Africa (Johannesburg), Somaliland (Hargeisa), Tanzania (Dar Es Salaam), Uganda (Kampala), and Canada (Toronto)
Annual Trading Volume	£9.5 billion	$10 billion
Number of Employees	550	1800
Number of Clients	430000	5.7 million
Regulatory Institutions	FinCEN in the USA FINTRAC in Canada FCA in the UK Bank of Spain in Spain and the EU ACPR in France FSB in South Africa	FinCEN in the USA FINTRAC in Canada FCA in the UK ASIC in Australia National Bank of Belgium in EU FSPR in New Zealand FSA in Japan
Awards	Credit Rating of Level 1 (Dun & Bradstreet Corporation, 2010) National Business Awards Finalist (National Business Awards, 2016) Most Positive Client Reviews (Money Transfer Comparison, 2017) Consumer Champion of the Year (Money Age Magazine, 2017) Money Transfer Provider of the Year (Money Age Magazine, 2016, 2017,2018, 2019, 2020, and 2021) Best Rated Money Transfer (Money Transfer Comparison, 2019, 2020, 2021)	Best Practice in Remittances for Development by IFAD (United Nations Agency, 2015) Technology Fast 50 (Deloitte, 2015, 2016, and 2017) Tech Track 100 (Sunday Times, 2016, 2017, 2018, and 2019) Excellence in Transformational Business (FT/IFC Transformational Business Awards, 2017) EY Entrepreneur Of The Year (2016) Bronze Award (European Contact Centre & Customer Service Awards, 2019) The Powerlist (BBC, 2020) Best for International Transfers (Best Money Transfer Apps – Investopedia, 2021 and 2023)

Currencies Direct Pros & Cons

Currencies Direct Pros

• 4.9 out of 5 on Trustpilot based on over 8,000 reviews
• No transfer fees
• Free Amazon gift card for new paying customers
• Multiple payment options
• Amazing customer service
• Favourable exchange rates
• Extensive knowledge base
• Highly convenient
• Range of flexible solutions for everyone
• Global service coverage
• Solid currency coverage
• Local coverage
• Decades of experience
• Fast money transfers
• Exchange rate alerts option

Currencies Direct Cons

• Not focused on small money transfers
• Limited deposit options
• Limited smaller currency coverage
• No option for instant custom quotes
• Lack of cancellation policy
• Not available in some US states
• Mobile app has transfer limits

WorldRemit Pros & Cons

WorldRemit Pros

• Many payment methods
• Competitive foreign exchange rates
• Small transaction fees
• Excellent policy for transfer cancellations
• Instant, personalized cost estimates
• Cash pickup services available
• Mobile digital wallet features
• Comprehensive global service availability
• Strong coverage of over 70 unique currencies
• Wide local presence with offices in 15 nations
• Quick funds transfers
• Comprehensive and informative knowledge base

WorldRemit Cons

• Not ideal for transferring large sums of money
• No personal account managers available
• Lacks business solutions like forward contracts and limit orders
• Numerous criticisms pertaining to customer service

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