Send Payments vs Key Currency: Fees & Reviews Compared

Both Send Payments and Key Currency are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	Send Payments	Key Currency
Homepage
Transfer Fee	No fee	No fee
Average Exchange Rate Markup	0.01	0.2% – 1%
Minimum Transfer Amount	AU$250	$1
Maximum Transfer Amount	No limit (AU$25,000 for recurring, daily transfers).	No limit

Reviews

	Send Payments	Key Currency
Trustpilot Rating	4.9	4.9
Number of Trustpilot Reviews	250	1,600
iOS App Rating	N/A	N/A
Number of iOS App Reviews	N/A	N/A
Android App Rating	N/A	N/A
Number of Android App Reviews	N/A	N/A

Features

	Send Payments	Key Currency
App Transfers	No	No
Online Transfers	Yes	Yes
Phone Transfers	Yes	Yes
In-person Transfers	No	No
Available Countries	180	N/A
Number of Currencies	37	37
Payment Methods	Bank account PayID POLi	Bank account
Receiving Methods	Bank account	Bank account
Cash Pickup Option	No	No
Payments Flexibility	Web platform Phone	Web platform Phone
Supported Languages	English	English
Transfer Speed	0-2 days	1-2 days
Dedicated Dealer	Yes	Yes
Instant Custom Quote	No	No
Business Features	Spot contracts Delayed contracts Limit orders Stop-loss orders Recurring transfers	Spot contracts Forwards contracts Limit orders Market analysis Recurring transfers Rate alerts
Debit Card	None	None
Cancellation Policy	Most money transfers can be canceled upon contacting Send Payments. Note that transfers that have been completed are seldom refunded.	Customers must get in touch with the company to cancel transfers once they’ve been confirmed. Refunds are subject to Key Currency’s approval and granted on a case-by-case basis.
Suitability	Small and large money transfers	Large money transfers

Company Comparison

	Send Payments	Key Currency
Year Founded	2018	2016
Headquarters	Gold Coast, Queensland, Australia	Truro, Cornwall, the UK
Other Office Locations	Sydney and Melbourne (Australia)	The Netherlands, Portugal, and Spain
Annual Trading Volume	AU$200 million	£2 billion
Number of Employees	60	42
Number of Clients	N/A	50000
Regulatory Institutions	ASIC and AUSTRAC in Australia	FinCEN in the USA FCA in the UK Bank of Spain in Spain
Awards	Best International Money Transfer Provider (Mozo Experts Choice Awards, 2020) Finnies Finalist (FinTech Australia Awards, 2020) Most Promising Money Transfer Service for 2022 (MoneyTransferComparison, 2022)	Best Currency Exchange Service (ADVFN – each year from 2016 to 2023) Best Currency Provider (Online Personal Wealth Awards – 2016 and 2017)

Send Payments Pros & Cons

Send Payments Pros

• A large selection of payment methods
• Top-tier customer service
• Stellar Trustpilot score
• No transfer fees
• Favorable exchange rates
• Fast money transfers
• Personalized care with dedicated account managers
• Customizable business tools including stop orders, limit orders, and delayed contracts
• 180 countries available
• Slick web design

Send Payments Cons

• No option for cash pickup
• A minimum limit of AU$250 for transfers
• A small selection of rare or exotic currencies
• No option for instant, tailored quotes
• No mobile app

Key Currency Pros & Cons

Key Currency Pros

• Great customer service
• Impressive Trustpilot score
• Zero transfer fees
• Attractive exchange rates
• Personalized support from dedicated account managers
• No limits on transfer amounts
• Flexible currency hedging options
• Wide-reaching service coverage
• Extensive industry experience
• Quick money transfers

Key Currency Cons

• Not optimal for smaller transfers
• Limited funding methods
• Lack of support for less-common currencies
• No option for instant personalized quotes
• Services not accessible for residents in the US
• Absence of a mobile app

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