Both Instarem and Caxton are popular international money transfer services. But which one is better?
Below we compare them on their fees and reviews.
Fees
Instarem | Caxton | |
Homepage | ![]() | ![]() |
Transfer Fee | Depends on the selected countries, the transfer amount, and the selected payment method. | No fee |
Average Exchange Rate Markup | 0.3% – 0.6% | N/A |
Minimum Transfer Amount | $1 ($50 for India) | £100 (or currency equivalent) |
Maximum Transfer Amount | Depends on the origin country and the selected payment method. | £100,000 (or currency equivalent); £10,000 if paying with a debit card. |
Top Rated Money Transfer Service
Currencies Direct are the top rated International Money Transfer Service on our list.
- 4.9 out of 5 on Trustpilot based on over 8,000 reviews
- No transfer fees
- Bank-beating rates
- Award-winning service
- Exclusive Amazon gift card offer for users of MoverDB.com
Reviews
Instarem | Caxton | |
Trustpilot Rating | 4.4 | 4.8 |
Number of Trustpilot Reviews | 8,000 | 4,700 |
iOS App Rating | 3.7 | 4.6 |
Number of iOS App Reviews | 530 | 7 |
Android App Rating | 4.3 | N/A |
Number of Android App Reviews | 7,800 | N/A |
Features
Instarem | Caxton | |
App Transfers | Yes | Yes |
Online Transfers | Yes | Yes |
Phone Transfers | No | No |
In-person Transfers | No | No |
Available Countries | 60 | 170 |
Number of Currencies | 30 | 28 |
Payment Methods | Bank account Debit card Credit card PayNow PayID POLi FPX Interac | Bank account Debit card |
Receiving Methods | Bank account Alipay wallet in China Cash pickup in the Philippines | Bank account |
Cash Pickup Option | Only for the Philippines | No |
Payments Flexibility | Web platform Mobile app | Web platform Mobile app |
Supported Languages | English | English |
Transfer Speed | 1-2 days | 1-2 days |
Dedicated Dealer | No | Only for business clients |
Instant Custom Quote | Yes | No |
Business Features | Bulk Payments | Spot contracts Forwards contracts Batch payments Risk management tools Rate alerts API integration |
Debit Card | amaze by Instarem | Caxton Currency Card |
Cancellation Policy | Without a cancellation fee if the transfer hasn’t been processed. Contact customer services to discuss cancellation if the transfer has been processed. | While Caxton does offer a cancellation policy, the ease of canceling an international money transfer largely depends on how quickly you act and the status of the transaction. |
Suitability | Small money transfers | Small and large money transfers |
Top Rated Money Transfer Service
Company Comparison
Instarem | Caxton | |
Year Founded | 2014 | 2002 |
Headquarters | Singapore | London, UK |
Other Office Locations | Canada, the United States, the United Kingdom, Lithuania, India, Hong Kong, Japan, Malaysia, Indonesia, and Australia | No other offices |
Annual Trading Volume | $3 billion | £1 billion |
Number of Employees | 300 | 170 |
Number of Clients | 1 million | 660000 |
Regulatory Institutions | FinCEN in the USA FINTRAC in Canada FCA in the UK ASIC in Australia The Bank of Lithuania in the EU MAS in Singapore CED in Hong Kong Central Bank of Malaysia in Malaysia Bank of Indonesia in Indonesia Kanto Local Finance Bureau in Japan Reserve Bank of India in India | FCA and the HMRC in the UK |
Awards | Singapore Fintech Award (Singapore Fintech Festival, 2017) FinTech Rising Star Award (India FinTech Awards, 2017) Outstanding Digital Cross-Border Money Transfer Service (India FinTech Awards, 2017) Blockchain Innovator Award (Swell by Ripple, 2018) Excellence in Payments (Fintech Australia, 2018) Best Value International Money Transfer Provider Award (Mozo Experts Choice, 2020 and 2021) | FX Provider of the Year (FT and Investors Chronicle Awards, 2018) 5 Star Travel Prepaid Card (Moneyfacts, 2018) |
Instarem Pros & Cons
Instarem Pros
- A wide array of payment choices
- Exceptional customer service
- High rating on Trustpilot
- Instant, free quotes providing transparency and avoiding hidden costs
- Attractive foreign exchange rates
- Quick money transfers
- Exclusive amaze card
- Robust mobile app for easy access
- International service reach covering over 60 countries
- Broad currency coverage
Instarem Cons
- Not ideal for large financial transfers
- Limited support for multiple languages
- Limited support for less common, exotic currencies
- No cash pickup options (only available for residents in the Philippines)
- No hedging tools such as forward contracts or limit orders for businesses
Caxton Pros & Cons
Caxton Pros
- A variety of different payment choices
- Exceptional customer service
- Strong Trustpilot score
- No transfer fees
- Personalized service with dedicated account managers
- Beneficial travel card
- Fast international money transfers
- Option for exchange rate notifications
- Worldwide service availability
Caxton Cons
- Little support for uncommon currencies
- No instant custom quote feature
- Exclusively accessible for UK residents
- Non-transparent exchange rates
Top Rated Money Transfer Service
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