XE vs Moneycorp: Fees & Reviews Compared

Both XE and Moneycorp are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	XE	Moneycorp
Homepage
Transfer Fee	£2.00 under £250 (UK) €2.00 under €250 (EU) No fee for other sums	No fee for online transfers £15 for transfers over the phone.
Average Exchange Rate Markup	0.2% to 1.4%	1% – 2%
Minimum Transfer Amount	$1	50
Maximum Transfer Amount	£350,000 (UK and EU) $535,000 (US) CAD $535,000 (Canada) NZD $750,000 (New Zealand)	£100,000 (or currency equivalent) for online transfers. No limit for transfers over the phone.

Reviews

	XE	Moneycorp
Trustpilot Rating	4.3	4.3
Number of Trustpilot Reviews	61,500	6,300
iOS App Rating	4.3	2.1
Number of iOS App Reviews	5,300	120
Android App Rating	3.5	N/A
Number of Android App Reviews	113,000	N/A

Features

	XE	Moneycorp
App Transfers	Yes	Yes
Online Transfers	Yes	Yes
Phone Transfers	No	Yes
In-person Transfers	Yes	No
Available Countries	170	190
Number of Currencies	50	35
Payment Methods	Bank account Debit card Credit card Check Direct debit BillPay BPAY PayID Interac	Bank account Debit card Check
Receiving Methods	Online wallet Bank account Cash pickup	Bank account
Cash Pickup Option	Yes	No
Payments Flexibility	Web platform Mobile app	Web platform Mobile app Phone
Supported Languages	English, German, Spanish, French, Portuguese, Italian, Swedish, Arabic, Japanese, and Chinese	English, Portuguese, French, Romanian, and Spanish
Transfer Speed	1-4 days	1-2 days
Dedicated Dealer	Only for customers transferring above $70,000	Yes
Instant Custom Quote	Yes	No
Business Features	Spot contracts Forwards contracts Market orders Digital multi-currency wallet Rate alerts API portal	Spot contracts Forwards contracts Market orders Limit orders Stop-loss orders Recurring transfers Vanilla options Zero-cost options Rate alerts
Debit Card	None	None
Cancellation Policy	Only for cash pick-up transfers when the cash hasn’t been collected by the recipient	Each individual transfer’s cancellation can be discussed upon contacting a Moneycorp representative. Generally, most transfers that haven’t been completed can be canceled and refunded.
Suitability	Small and large money transfers	Small and large money transfers

Company Comparison

	XE	Moneycorp
Year Founded	1993	1979
Headquarters	Newmarket, ‎Ontario‎, ‎Canada	London, UK
Other Office Locations	Canada, Australia, the US, the UK, and New Zealand	Dublin (Ireland), Toronto (Canada), Gibraltar, Madrid, Costa Blanca, and Costa Del Sol (Spain), Bucharest (Romania), Dubai (UAE), Washington DC, Orlando, and Providence (USA), Hong Kong, and São Paulo (Brazil)
Annual Trading Volume	£15 billion	£38 billion
Number of Employees	350	900
Number of Clients	150000	N/A
Regulatory Institutions	FinCEN in the USA FINTRAC and OSFI in Canada FCA in the UK ASIC in Australia	FinCEN and the Federal Reserve Bank of New York in the USA FINTRAC in Canada FCA and the HMRC in the UK Dubai Financial Services Authority in UAE Central Bank of Brazil in Brazil Central Bank of Ireland in Ireland CED in Hong Kong GFSC in Gibraltar
Awards	International Money Transfers Outstanding Value Award (Canstar, 2021)	Travel Money Provider of the Year (Moneyfacts Consumer Awards, 2015,2016) Top Track 250 (The Sunday Times, 2017) Gold Trusted Service Award (Feefo, 2018, 2019) Best Money Transfer Service Provider (The World Banking Awards, 2019) Platinum Trusted Service Award for consistently delivering excellence (Feefo, 2020) Money Transfer Provider of the Year (MoneyAge Awards, 2019, shortlisted in 2020) Best Cross-Border Payments Service (Payment Awards, shortlisted in 2020) Best Cross-Border Payments Infrastructure (Payment Awards, shortlisted in 2020) Foreign Exchange Services finalist (The Private Equity Service Provider Awards, 2020)

XE Pros & Cons

XE Pros

• Attractive exchange rates
• Broad currency selection
• Local presence in many locations worldwide
• A variety of payment methods
• Stellar customer service
• Extensive global reach
• Loads of experience under their belt
• Top-notch website and mobile app
• Offers instant custom quotes
• Fast money transfers with 50% transfers processed within minutes
• Cash pickup service
• Handy exchange rate alerts feature

XE Cons

• No dedicated account managers for all users
• Small transfer fees are imposed on certain small money transfers
• Sparse coverage of less-common currencies
• No solid cancellation policy in place
• Average Trustpilot rating

Moneycorp Pros & Cons

Moneycorp Pros

• Exceptional customer support
• Respectable Trustpilot rating
• Zero fees for transfers conducted online
• Unlimited transfer amounts for phone transactions
• Operational in more than 190 nations worldwide
• Impressive range of supported currencies
• In-depth local expertise
• Decades of industry experience
• Speedy money transfers
• Broad array of features for businesses
• Multilingual services
• Robust regulatory compliance

Moneycorp Cons

• Limited funding methods
• Lack of support for less-common currencies
• No option for instant personalized quotes

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