Send Payments vs Caxton: Fees & Reviews Compared

Both Send Payments and Caxton are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	Send Payments	Caxton
Homepage
Transfer Fee	No fee	No fee
Average Exchange Rate Markup	0.01	N/A
Minimum Transfer Amount	AU$250	£100 (or currency equivalent)
Maximum Transfer Amount	No limit (AU$25,000 for recurring, daily transfers).	£100,000 (or currency equivalent); £10,000 if paying with a debit card.

Reviews

	Send Payments	Caxton
Trustpilot Rating	4.9	4.8
Number of Trustpilot Reviews	250	4,700
iOS App Rating	N/A	4.6
Number of iOS App Reviews	N/A	7
Android App Rating	N/A	N/A
Number of Android App Reviews	N/A	N/A

Features

	Send Payments	Caxton
App Transfers	No	Yes
Online Transfers	Yes	Yes
Phone Transfers	Yes	No
In-person Transfers	No	No
Available Countries	180	170
Number of Currencies	37	28
Payment Methods	Bank account PayID POLi	Bank account Debit card
Receiving Methods	Bank account	Bank account
Cash Pickup Option	No	No
Payments Flexibility	Web platform Phone	Web platform Mobile app
Supported Languages	English	English
Transfer Speed	0-2 days	1-2 days
Dedicated Dealer	Yes	Only for business clients
Instant Custom Quote	No	No
Business Features	Spot contracts Delayed contracts Limit orders Stop-loss orders Recurring transfers	Spot contracts Forwards contracts Batch payments Risk management tools Rate alerts API integration
Debit Card	None	Caxton Currency Card
Cancellation Policy	Most money transfers can be canceled upon contacting Send Payments. Note that transfers that have been completed are seldom refunded.	While Caxton does offer a cancellation policy, the ease of canceling an international money transfer largely depends on how quickly you act and the status of the transaction.
Suitability	Small and large money transfers	Small and large money transfers

Company Comparison

	Send Payments	Caxton
Year Founded	2018	2002
Headquarters	Gold Coast, Queensland, Australia	London, UK
Other Office Locations	Sydney and Melbourne (Australia)	No other offices
Annual Trading Volume	AU$200 million	£1 billion
Number of Employees	60	170
Number of Clients	N/A	660000
Regulatory Institutions	ASIC and AUSTRAC in Australia	FCA and the HMRC in the UK
Awards	Best International Money Transfer Provider (Mozo Experts Choice Awards, 2020) Finnies Finalist (FinTech Australia Awards, 2020) Most Promising Money Transfer Service for 2022 (MoneyTransferComparison, 2022)	FX Provider of the Year (FT and Investors Chronicle Awards, 2018) 5 Star Travel Prepaid Card (Moneyfacts, 2018)

Send Payments Pros & Cons

Send Payments Pros

• A large selection of payment methods
• Top-tier customer service
• Stellar Trustpilot score
• No transfer fees
• Favorable exchange rates
• Fast money transfers
• Personalized care with dedicated account managers
• Customizable business tools including stop orders, limit orders, and delayed contracts
• 180 countries available
• Slick web design

Send Payments Cons

• No option for cash pickup
• A minimum limit of AU$250 for transfers
• A small selection of rare or exotic currencies
• No option for instant, tailored quotes
• No mobile app

Caxton Pros & Cons

Caxton Pros

• A variety of different payment choices
• Exceptional customer service
• Strong Trustpilot score
• No transfer fees
• Personalized service with dedicated account managers
• Beneficial travel card
• Fast international money transfers
• Option for exchange rate notifications
• Worldwide service availability

Caxton Cons

• Little support for uncommon currencies
• No instant custom quote feature
• Exclusively accessible for UK residents
• Non-transparent exchange rates

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