Key Currency vs Moneycorp: Fees & Reviews Compared

Both Key Currency and Moneycorp are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	Key Currency	Moneycorp
Homepage
Transfer Fee	No fee	No fee for online transfers £15 for transfers over the phone.
Average Exchange Rate Markup	0.2% – 1%	1% – 2%
Minimum Transfer Amount	$1	50
Maximum Transfer Amount	No limit	£100,000 (or currency equivalent) for online transfers. No limit for transfers over the phone.

Reviews

	Key Currency	Moneycorp
Trustpilot Rating	4.9	4.3
Number of Trustpilot Reviews	1,600	6,300
iOS App Rating	N/A	2.1
Number of iOS App Reviews	N/A	120
Android App Rating	N/A	N/A
Number of Android App Reviews	N/A	N/A

Features

	Key Currency	Moneycorp
App Transfers	No	Yes
Online Transfers	Yes	Yes
Phone Transfers	Yes	Yes
In-person Transfers	No	No
Available Countries	N/A	190
Number of Currencies	37	35
Payment Methods	Bank account	Bank account Debit card Check
Receiving Methods	Bank account	Bank account
Cash Pickup Option	No	No
Payments Flexibility	Web platform Phone	Web platform Mobile app Phone
Supported Languages	English	English, Portuguese, French, Romanian, and Spanish
Transfer Speed	1-2 days	1-2 days
Dedicated Dealer	Yes	Yes
Instant Custom Quote	No	No
Business Features	Spot contracts Forwards contracts Limit orders Market analysis Recurring transfers Rate alerts	Spot contracts Forwards contracts Market orders Limit orders Stop-loss orders Recurring transfers Vanilla options Zero-cost options Rate alerts
Debit Card	None	None
Cancellation Policy	Customers must get in touch with the company to cancel transfers once they’ve been confirmed. Refunds are subject to Key Currency’s approval and granted on a case-by-case basis.	Each individual transfer’s cancellation can be discussed upon contacting a Moneycorp representative. Generally, most transfers that haven’t been completed can be canceled and refunded.
Suitability	Large money transfers	Small and large money transfers

Company Comparison

	Key Currency	Moneycorp
Year Founded	2016	1979
Headquarters	Truro, Cornwall, the UK	London, UK
Other Office Locations	The Netherlands, Portugal, and Spain	Dublin (Ireland), Toronto (Canada), Gibraltar, Madrid, Costa Blanca, and Costa Del Sol (Spain), Bucharest (Romania), Dubai (UAE), Washington DC, Orlando, and Providence (USA), Hong Kong, and São Paulo (Brazil)
Annual Trading Volume	£2 billion	£38 billion
Number of Employees	42	900
Number of Clients	50000	N/A
Regulatory Institutions	FinCEN in the USA FCA in the UK Bank of Spain in Spain	FinCEN and the Federal Reserve Bank of New York in the USA FINTRAC in Canada FCA and the HMRC in the UK Dubai Financial Services Authority in UAE Central Bank of Brazil in Brazil Central Bank of Ireland in Ireland CED in Hong Kong GFSC in Gibraltar
Awards	Best Currency Exchange Service (ADVFN – each year from 2016 to 2023) Best Currency Provider (Online Personal Wealth Awards – 2016 and 2017)	Travel Money Provider of the Year (Moneyfacts Consumer Awards, 2015,2016) Top Track 250 (The Sunday Times, 2017) Gold Trusted Service Award (Feefo, 2018, 2019) Best Money Transfer Service Provider (The World Banking Awards, 2019) Platinum Trusted Service Award for consistently delivering excellence (Feefo, 2020) Money Transfer Provider of the Year (MoneyAge Awards, 2019, shortlisted in 2020) Best Cross-Border Payments Service (Payment Awards, shortlisted in 2020) Best Cross-Border Payments Infrastructure (Payment Awards, shortlisted in 2020) Foreign Exchange Services finalist (The Private Equity Service Provider Awards, 2020)

Key Currency Pros & Cons

Key Currency Pros

• Great customer service
• Impressive Trustpilot score
• Zero transfer fees
• Attractive exchange rates
• Personalized support from dedicated account managers
• No limits on transfer amounts
• Flexible currency hedging options
• Wide-reaching service coverage
• Extensive industry experience
• Quick money transfers

Key Currency Cons

• Not optimal for smaller transfers
• Limited funding methods
• Lack of support for less-common currencies
• No option for instant personalized quotes
• Services not accessible for residents in the US
• Absence of a mobile app

Moneycorp Pros & Cons

Moneycorp Pros

• Exceptional customer support
• Respectable Trustpilot rating
• Zero fees for transfers conducted online
• Unlimited transfer amounts for phone transactions
• Operational in more than 190 nations worldwide
• Impressive range of supported currencies
• In-depth local expertise
• Decades of industry experience
• Speedy money transfers
• Broad array of features for businesses
• Multilingual services
• Robust regulatory compliance

Moneycorp Cons

• Limited funding methods
• Lack of support for less-common currencies
• No option for instant personalized quotes

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