Both XE and Currencies Direct are popular international money transfer services. But which one is better?
Below we compare them on their fees and reviews.
Fees
XE | Currencies Direct | |
Homepage | ||
Transfer Fee | £2.00 under £250 (UK) €2.00 under €250 (EU) No fee for other sums | No fee |
Average Exchange Rate Markup | 0.2% to 1.4% | 0.4% to 1.4% |
Minimum Transfer Amount | $1 | $1 |
Maximum Transfer Amount | £350,000 (UK and EU) $535,000 (US) CAD $535,000 (Canada) NZD $750,000 (New Zealand) | £25,000 through the mobile app £300,000 by placing a special request |
Top Rated Money Transfer Service
Reviews
XE | Currencies Direct | |
Trustpilot Rating | 4.3 | 4.9 |
Number of Trustpilot Reviews | 61,500 | 9,400 |
iOS App Rating | 4.3 | 3.5 |
Number of iOS App Reviews | 5,300 | 100 |
Android App Rating | 3.5 | 3.5 |
Number of Android App Reviews | 113,000 | 500 |
Features
XE | Currencies Direct | |
App Transfers | Yes | Yes |
Online Transfers | Yes | Yes |
Phone Transfers | No | Yes |
In-person Transfers | Yes | Yes |
Available Countries | 170 | 200 |
Number of Currencies | 50 | 70 |
Payment Methods | Bank account Debit card Credit card Check Direct debit BillPay BPAY PayID Interac | Bank account Debit card Credit card Check |
Receiving Methods | Online wallet Bank account Cash pickup | Bank account |
Cash Pickup Option | Yes | No |
Payments Flexibility | Web platform Mobile app | Web platform Mobile app Phone In person |
Supported Languages | English, German, Spanish, French, Portuguese, Italian, Swedish, Arabic, Japanese, and Chinese | English, French, Spanish, Portuguese, Italian, Norwegian, Swedish, German, Chinese, and Korean |
Transfer Speed | 1-4 days | 1-2 hours within Europe 1-2 days for overseas transfers |
Dedicated Dealer | Only for customers transferring above $70,000 | Yes |
Instant Custom Quote | Yes | N/A |
Business Features | Spot contracts Forwards contracts Market orders Digital multi-currency wallet Rate alerts API portal | Spot contracts Forwards contracts Limit orders Stop-loss orders Recurring transfers Digital multi-currency wallet Rate alerts API portal |
Debit Card | None | Currencies Direct multi-currency debit card |
Cancellation Policy | Only for cash pick-up transfers when the cash hasn’t been collected by the recipient | N/A |
Suitability | Small and large money transfers | Large money transfers |
Top Rated Money Transfer Service
Company Comparison
XE | Currencies Direct | |
Year Founded | 1993 | 1996 |
Headquarters | Newmarket, Ontario, Canada | London, UK |
Other Office Locations | Canada, Australia, the US, the UK, and New Zealand | Orlando (USA), Saint John (Canada), Mumbai (India), Albufeira (Portugal), 3 locations in South Africa, and 19 locations in Spain |
Annual Trading Volume | £15 billion | £9.5 billion |
Number of Employees | 350 | 550 |
Number of Clients | 150000 | 430000 |
Regulatory Institutions | FinCEN in the USA FINTRAC and OSFI in Canada FCA in the UK ASIC in Australia | FinCEN in the USA FINTRAC in Canada FCA in the UK Bank of Spain in Spain and the EU ACPR in France FSB in South Africa |
Awards | International Money Transfers Outstanding Value Award (Canstar, 2021) | Credit Rating of Level 1 (Dun & Bradstreet Corporation, 2010) National Business Awards Finalist (National Business Awards, 2016) Most Positive Client Reviews (Money Transfer Comparison, 2017) Consumer Champion of the Year (Money Age Magazine, 2017) Money Transfer Provider of the Year (Money Age Magazine, 2016, 2017,2018, 2019, 2020, and 2021) Best Rated Money Transfer (Money Transfer Comparison, 2019, 2020, 2021) |
XE Pros & Cons
XE Pros
- Attractive exchange rates
- Broad currency selection
- Local presence in many locations worldwide
- A variety of payment methods
- Stellar customer service
- Extensive global reach
- Loads of experience under their belt
- Top-notch website and mobile app
- Offers instant custom quotes
- Fast money transfers with 50% transfers processed within minutes
- Cash pickup service
- Handy exchange rate alerts feature
XE Cons
- No dedicated account managers for all users
- Small transfer fees are imposed on certain small money transfers
- Sparse coverage of less-common currencies
- No solid cancellation policy in place
- Average Trustpilot rating
Currencies Direct Pros & Cons
Currencies Direct Pros
- 4.9 out of 5 on Trustpilot based on over 8,000 reviews
- No transfer fees
- Free Amazon gift card for new paying customers
- Multiple payment options
- Amazing customer service
- Favourable exchange rates
- Extensive knowledge base
- Highly convenient
- Range of flexible solutions for everyone
- Global service coverage
- Solid currency coverage
- Local coverage
- Decades of experience
- Fast money transfers
- Exchange rate alerts option
Currencies Direct Cons
- Not focused on small money transfers
- Limited deposit options
- Limited smaller currency coverage
- No option for instant custom quotes
- Lack of cancellation policy
- Not available in some US states
- Mobile app has transfer limits
Top Rated Money Transfer Service
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