Armstrong Relocation has an abundance of moving services which it offers its customers. These are listed below together with a company profile and reviews.
International Moving Services
- Pre-move planning
- Personal move management and custom-designed move planning
- Free move preparation packet
- Full or partial packing/unpacking
- Crating and specialty packing
- Property protection
- Air, ocean and/or land transportation
- Export or import documentation
- Freight forwarding
- Customs clearance
- Destination services
- Online move tracking
- Valuation coverage
- Claims management
- Short term and long term storage
- Debris removal
International Destination Services
- Orientation
- Pre-decision consultation
- Social security and driver’s license assistance
- Lease signing assistance
- Move-in inspection assistance
- Preview program/familiarisation touring
- Home purchase assistance
- Full-service home finding
- Escorted rental touring
- Cost of living analysis (COLA)
- School assistance
- Settling in assistance
- Departure services
Corporate Moves
- Policy consulting and development
- Household goods move management
- Group moving
- Lump sum
- Movement of household goods
- Full-service container shipping
- Customized reporting
- Online move tracking
- Valuation coverage
- Claims management
- Short term and long term storage
- Crating and specialty packing
- Executive level concierge services
- Declutter, staging and organising
- Utility connection services
- Realtor selection and home marketing plan
- Cash-back reimbursement on home sale and home purchase
- Free destination information packet
- Temporary living
- Mortgage assistance
Residential Moves
- Free estimate
- Move management and planning
- Dedicated move coordinator
- Full or partial packing/unpacking
- Property protection
- Packing materials
- Movement of household goods
- Insurance coverage
- Short/long term storage
- Crating services
- Full service moving option
- Utilities connection service
- Cash-back realty home sale/purchase plans
- Staging and organization
Facility Moves
- Office
- Industrial
- Healthcare
- Government
Armstrong Relocation Company Profile
Armstrong Transfer and Storage was founded in 1922 and in 1957 it was bought by brothers-in-law Clyde Springer and Jim Watson, who began operations in Memphis, Tennessee and called the company Armstrong Relocation. Today it is still family run by the third generation of these two gentlemen.
Armstrong Relocation is today the largest goods agent for United Van Lines and has 22 offices in the US, plus a chain of agents worldwide to handle its international clients. Armstrong Relocation’s mission statement includes delivering excellence in quality and achieving customer satisfaction.
Armstrong Relocation has the following affiliations and accreditations:
- British Association of Removers (BAR)
- Federation of International Moving Companies (FIDI)
- Forum for Expatriate Management
- Indirect Air Carrier
- International Air Transportation Association (IATA)
- International Association of Movers (IAM)
- International Facility Management Association
- International Organization for Standardization
- Latin America & Caribbean International Movers Association (LACMA)
- Overseas Moving Network International (OMNI)
- Overseas Shippers Association (OSA) – Founding member
- Society for Human Resource Management
- U.S. Customs and Border Protection
- Worldwide Employee Relocation Council
- Smartway
- United Van Lines
Armstrong Relocation Reviews
Positive:
- “The Armstrong crew really made moving a pleasurable experience!” Kay T via Yelp
- “I cannot believe how easily my relocation went. It was easy and I didn’t stress. Erin made sure I had all the information I needed at all times and called to check-in frequently. If I am ever in a situation to relocate again, I will certainly be using Armstrong Relation to get me there!” – Bfunte via MyMovingReviews.com
- “Our Armstrong team was outstanding! They provided outstanding customer service and were friendly, helpful, well organized, efficient and professional. They were the best move team we have ever had!” – M.M customer testimonial from Armstrong Website
Negative:
- “I wish I could give them zero stars. It was the worst experience of my life.” Natalie M via Yelp
- “I think that, for a local move, Armstrong might be a reasonable choice. However, for longer moves, they need to do a better job of estimating the delivery window and communicating with the agent on the delivery end.” – via BBB
- “I’m so upset with them. They unpacked all of my stuff I had in the Attic. Which is fine because I don’t want it broken. But everything was mixed up.” – Mistie via Facebook
- Clear contact details on website (including phone number): Yes
- Easy to get international moving quotes? (Online estimate request form): Yes
- Clear information on website: Yes, The website gives customers a good idea of what to expect from the company.
- Membership in international recognized moving organizations: Yes, many, see above
- List of clients and/or previous customer testimonials: Yes, but these are found scatered around the website and not on a dedicated landing page. Moreover, their reviews from around the web are a little mixed.
Overall score: 4/5
Review Date: 25/10/2016
Read more about international moving companies, Long distance and interstate movers and our review process.
Website: http://www.armstrongrelocation.com