Both Currencies Direct and Key Currency are popular international money transfer services. But which one is better?
Below we compare them on their fees and reviews.
Fees
Currencies Direct | Key Currency | |
Homepage | ![]() | ![]() |
Transfer Fee | No fee | No fee |
Average Exchange Rate Markup | 0.4% to 1.4% | 0.2% – 1% |
Minimum Transfer Amount | $1 | $1 |
Maximum Transfer Amount | £25,000 through the mobile app £300,000 by placing a special request | No limit |
Top Rated Money Transfer Service
Reviews
Currencies Direct | Key Currency | |
Trustpilot Rating | 4.9 | 4.9 |
Number of Trustpilot Reviews | 9,400 | 1,600 |
iOS App Rating | 3.5 | N/A |
Number of iOS App Reviews | 100 | N/A |
Android App Rating | 3.5 | N/A |
Number of Android App Reviews | 500 | N/A |
Features
Currencies Direct | Key Currency | |
App Transfers | Yes | No |
Online Transfers | Yes | Yes |
Phone Transfers | Yes | Yes |
In-person Transfers | Yes | No |
Available Countries | 200 | N/A |
Number of Currencies | 70 | 37 |
Payment Methods | Bank account Debit card Credit card Check | Bank account |
Receiving Methods | Bank account | Bank account |
Cash Pickup Option | No | No |
Payments Flexibility | Web platform Mobile app Phone In person | Web platform Phone |
Supported Languages | English, French, Spanish, Portuguese, Italian, Norwegian, Swedish, German, Chinese, and Korean | English |
Transfer Speed | 1-2 hours within Europe 1-2 days for overseas transfers | 1-2 days |
Dedicated Dealer | Yes | Yes |
Instant Custom Quote | N/A | No |
Business Features | Spot contracts Forwards contracts Limit orders Stop-loss orders Recurring transfers Digital multi-currency wallet Rate alerts API portal | Spot contracts Forwards contracts Limit orders Market analysis Recurring transfers Rate alerts |
Debit Card | Currencies Direct multi-currency debit card | None |
Cancellation Policy | N/A | Customers must get in touch with the company to cancel transfers once they’ve been confirmed. Refunds are subject to Key Currency’s approval and granted on a case-by-case basis. |
Suitability | Large money transfers | Large money transfers |
Top Rated Money Transfer Service
Company Comparison
Currencies Direct | Key Currency | |
Year Founded | 1996 | 2016 |
Headquarters | London, UK | Truro, Cornwall, the UK |
Other Office Locations | Orlando (USA), Saint John (Canada), Mumbai (India), Albufeira (Portugal), 3 locations in South Africa, and 19 locations in Spain | The Netherlands, Portugal, and Spain |
Annual Trading Volume | £9.5 billion | £2 billion |
Number of Employees | 550 | 42 |
Number of Clients | 430000 | 50000 |
Regulatory Institutions | FinCEN in the USA FINTRAC in Canada FCA in the UK Bank of Spain in Spain and the EU ACPR in France FSB in South Africa | FinCEN in the USA FCA in the UK Bank of Spain in Spain |
Awards | Credit Rating of Level 1 (Dun & Bradstreet Corporation, 2010) National Business Awards Finalist (National Business Awards, 2016) Most Positive Client Reviews (Money Transfer Comparison, 2017) Consumer Champion of the Year (Money Age Magazine, 2017) Money Transfer Provider of the Year (Money Age Magazine, 2016, 2017,2018, 2019, 2020, and 2021) Best Rated Money Transfer (Money Transfer Comparison, 2019, 2020, 2021) | Best Currency Exchange Service (ADVFN – each year from 2016 to 2023) Best Currency Provider (Online Personal Wealth Awards – 2016 and 2017) |
Currencies Direct Pros & Cons
Currencies Direct Pros
- 4.9 out of 5 on Trustpilot based on over 8,000 reviews
- No transfer fees
- Free Amazon gift card for new paying customers
- Multiple payment options
- Amazing customer service
- Favourable exchange rates
- Extensive knowledge base
- Highly convenient
- Range of flexible solutions for everyone
- Global service coverage
- Solid currency coverage
- Local coverage
- Decades of experience
- Fast money transfers
- Exchange rate alerts option
Currencies Direct Cons
- Not focused on small money transfers
- Limited deposit options
- Limited smaller currency coverage
- No option for instant custom quotes
- Lack of cancellation policy
- Not available in some US states
- Mobile app has transfer limits
Key Currency Pros & Cons
Key Currency Pros
- Great customer service
- Impressive Trustpilot score
- Zero transfer fees
- Attractive exchange rates
- Personalized support from dedicated account managers
- No limits on transfer amounts
- Flexible currency hedging options
- Wide-reaching service coverage
- Extensive industry experience
- Quick money transfers
Key Currency Cons
- Not optimal for smaller transfers
- Limited funding methods
- Lack of support for less-common currencies
- No option for instant personalized quotes
- Services not accessible for residents in the US
- Absence of a mobile app
Top Rated Money Transfer Service
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