VertoFX vs Caxton: Fees & Reviews Compared

Both VertoFX and Caxton are popular international money transfer services. But which one is better?

Below we compare them on their fees and reviews.

Fees

	VertoFX	Caxton
Homepage
Transfer Fee	No fee	No fee
Average Exchange Rate Markup	0.2%-0.6%	N/A
Minimum Transfer Amount	$1	£100 (or currency equivalent)
Maximum Transfer Amount	No limit	£100,000 (or currency equivalent); £10,000 if paying with a debit card.

Reviews

	VertoFX	Caxton
Trustpilot Rating	3.9	4.8
Number of Trustpilot Reviews	500	4,700
iOS App Rating	N/A	4.6
Number of iOS App Reviews	N/A	7
Android App Rating	N/A	N/A
Number of Android App Reviews	N/A	N/A

Features

	VertoFX	Caxton
App Transfers	Yes	Yes
Online Transfers	Yes	Yes
Phone Transfers	No	No
In-person Transfers	No	No
Available Countries	200	170
Number of Currencies	51	28
Payment Methods	Bank account Debit card Credit card Online wallet	Bank account Debit card
Receiving Methods	Bank account Online wallet	Bank account
Cash Pickup Option	No	No
Payments Flexibility	Web platform Mobile app	Web platform Mobile app
Supported Languages	English	English
Transfer Speed	1-2 days	1-2 days
Dedicated Dealer	Yes	Only for business clients
Instant Custom Quote	No	No
Business Features	FX solutions Currency marketplace Market orders Local and global accounts Corporate cards Treasury management Digital multi-currency wallet API integration	Spot contracts Forwards contracts Batch payments Risk management tools Rate alerts API integration
Debit Card	Multi-Currency Corporate Card	Caxton Currency Card
Cancellation Policy	If your transfer hasn’t been completed, you can request a cancellation and refund. Once a transfer has been finalized and the money has been sent to the recipient, it’s generally not possible to cancel the transaction.	While Caxton does offer a cancellation policy, the ease of canceling an international money transfer largely depends on how quickly you act and the status of the transaction.
Suitability	Small and large money transfers	Small and large money transfers

Company Comparison

	VertoFX	Caxton
Year Founded	2017	2002
Headquarters	London, UK	London, UK
Other Office Locations	India, Kenya, South Africa, etc.	No other offices
Annual Trading Volume	$4 billion	£1 billion
Number of Employees	100	170
Number of Clients	3000	660000
Regulatory Institutions	FinCEN in the USA De Nederlandsche Bank in the EU Central Bank of Kenya in Kenya FSCA in South Africa	FCA and the HMRC in the UK
Awards	Best Cross-Border Payments Infrastructure (Payment Awards, 2022)	FX Provider of the Year (FT and Investors Chronicle Awards, 2018) 5 Star Travel Prepaid Card (Moneyfacts, 2018)

VertoFX Pros & Cons

VertoFX Pros

• Diverse payment methods
• Exceptional customer support
• Excellent Trustpilot score
• Zero transfer fees
• Competitive foreign exchange rates
• Comprehensive informational resources
• Peer-to-peer currency trading marketplace
• Digital wallet supporting multiple currencies
• Worldwide service reach spanning over 200 countries
• Robust currency offerings with 51 global currencies
• A plethora of business FX options
• Fast money transfer services
• Flexibility with no set lower or upper transfer limits

VertoFX Cons

• Relatively new in the international money transfer market
• Not ideal for individual money transfers
• Extensive verification documentation needed
• No iOS-compatible mobile application
• Lack of real-time custom quotes

Caxton Pros & Cons

Caxton Pros

• A variety of different payment choices
• Exceptional customer service
• Strong Trustpilot score
• No transfer fees
• Personalized service with dedicated account managers
• Beneficial travel card
• Fast international money transfers
• Option for exchange rate notifications
• Worldwide service availability

Caxton Cons

• Little support for uncommon currencies
• No instant custom quote feature
• Exclusively accessible for UK residents
• Non-transparent exchange rates

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