{"id":450,"date":"2016-06-21T21:08:23","date_gmt":"2016-06-21T21:08:23","guid":{"rendered":"http:\/\/moverdb.com\/?page_id=450"},"modified":"2026-01-08T15:20:26","modified_gmt":"2026-01-08T15:20:26","slug":"ngrs","status":"publish","type":"page","link":"https:\/\/moverdb.com\/cs\/ngrs\/","title":{"rendered":"Vysv\u011btlen\u00ed N\u00e1rodn\u00ed asociace st\u011bhov\u00e1k\u016f a skladovatel\u016f (NGRS)"},"content":{"rendered":"<p>N\u00e1rodn\u00ed cech st\u011bhov\u00e1k\u016f a skladovatel\u016f (NGRS) byl z\u0159\u00edzen s c\u00edlem zajistit ur\u010ditou regulaci st\u011bhovac\u00edho a skladovac\u00edho pr\u016fmyslu v \u010cesk\u00e9 republice. <a href=\"https:\/\/moverdb.com\/cs\/moving-to-the-uk\/\" data-internallinksmanager029f6b8e52c=\"93\" title=\"St\u011bhujete se do Spojen\u00e9ho kr\u00e1lovstv\u00ed? 2022 \u017divotn\u00ed n\u00e1klady a tipy na st\u011bhov\u00e1n\u00ed\">UK<\/a>. <\/p>\n<p>M\u00e1 sv\u016fj kodex a je sou\u010d\u00e1st\u00ed syst\u00e9mu. <a href=\"https:\/\/moverdb.com\/cs\/rios\/\">Syst\u00e9m ombudsmana pro st\u011bhov\u00e1n\u00ed<\/a>, kter\u00fd umo\u017e\u0148uje spot\u0159ebitel\u016fm pod\u00e1vat st\u00ed\u017enosti na \u0161patn\u00e9 zku\u0161enosti.<\/p>\n<p><strong>Kl\u00ed\u010dov\u00e1 fakta o NGRS:<\/strong><\/p>\n<ul>\n<li>  Cech <em>\"V\u00fdro\u010dn\u00ed certifik\u00e1t excelence<\/em> se ud\u011bluje t\u011bm \u010dlen\u016fm, kte\u0159\u00ed ve sv\u00fdch dotazn\u00edc\u00edch dosahuj\u00ed trvale vynikaj\u00edc\u00edch hodnocen\u00ed.<\/li>\n<li>  NGRS spustil program, kter\u00fd jeho \u010dlen\u016fm umo\u017e\u0148uje nab\u00eddnout z\u00e1kazn\u00edk\u016fm bez\u00faro\u010dn\u00fd \u00fav\u011br jako zp\u016fsob platby za st\u011bhov\u00e1n\u00ed.<\/li>\n<li>  Ve sv\u00fdch dvou posledn\u00edch pr\u016fzkumech obchodn\u00edch sdru\u017een\u00ed (1996 a 2003) Which? ohodnotil \u010dasopis The National Guild Of Removers &amp; Storers jako jedno z nejlep\u0161\u00edch obchodn\u00edch sdru\u017een\u00ed ve Spojen\u00e9m kr\u00e1lovstv\u00ed v oblasti ochrany spot\u0159ebitele.<\/li>\n<li>  NGRS slou\u017e\u00ed pouze \u010dlen\u016fm ve Spojen\u00e9m kr\u00e1lovstv\u00ed.<\/li>\n<li>  Sledov\u00e1n\u00ed v\u00fdkonnosti \u010dlen\u016f prob\u00edh\u00e1 prost\u0159ednictv\u00edm dotazn\u00edkov\u00fdch karet, kter\u00e9 z\u00e1kazn\u00edk obdr\u017e\u00ed v den st\u011bhov\u00e1n\u00ed. Ty se zas\u00edlaj\u00ed p\u0159\u00edmo NGRS, nikoli st\u011bhovac\u00ed firm\u011b, a jsou ur\u010deny k neust\u00e1l\u00e9mu a nez\u00e1visl\u00e9mu sledov\u00e1n\u00ed \u00farovn\u011b slu\u017eeb \u010dlen\u016f. Podle posledn\u00edch zve\u0159ejn\u011bn\u00fdch \u00fadaj\u016f (do konce dubna 2016) bylo z p\u0159ijat\u00fdch dotazn\u00edk\u016f v\u00edce ne\u017e 98% od spokojen\u00fdch z\u00e1kazn\u00edk\u016f.<\/li>\n<li>  \u010clenov\u00e9 se mus\u00ed p\u0159ihl\u00e1sit k odb\u011bru <a href=\"https:\/\/moverdb.com\/cs\/rios\/\" data-internallinksmanager029f6b8e52c=\"75\" title=\"Vysv\u011btlen\u00ed syst\u00e9mu RIOS (Removals Industry Ombudsman Scheme)\">Syst\u00e9m ombudsmana pro st\u011bhov\u00e1n\u00ed<\/a> - jak\u00e9koli rozhodnut\u00ed, kter\u00e9 z toho m\u016f\u017ee vyplynout, je pro n\u011b z\u00e1vazn\u00e9.<\/li>\n<\/ul>\n<p><strong>Profil National Guild of Removers and Storers:<\/strong><\/p>\n<p>Hlavn\u00edm c\u00edlem NGRS je ochrana spot\u0159ebitele - cech se sna\u017e\u00ed zv\u00fd\u0161it standardy kvality v odv\u011btv\u00ed, chr\u00e1nit p\u0159epravovan\u00e9 v\u011bci a p\u0159isp\u011bt ke zlep\u0161en\u00ed zku\u0161enost\u00ed z\u00e1kazn\u00edk\u016f. \u010clenov\u00e9 mus\u00ed splnit n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p>\n<ul>\n<li> Povinn\u00e9 \u010dlenstv\u00ed v syst\u00e9mu ombudsmana pro st\u011bhov\u00e1n\u00ed (Removals Industry Ombudsman Scheme)<\/li>\n<li> Schv\u00e1len\u00fd kontroln\u00ed program povinn\u00e9ho ombudsmansk\u00e9ho syst\u00e9mu<\/li>\n<li> Schv\u00e1len\u00fd kodex postup\u016f syst\u00e9mu ombudsmana<\/li>\n<li> Schv\u00e1len\u00fd program monitorov\u00e1n\u00ed kvality syst\u00e9mu ombudsmana<\/li>\n<li> Schv\u00e1len\u00fd postup pro pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed v r\u00e1mci syst\u00e9mu ombudsmana<\/li>\n<\/ul>\n<p>Spole\u010dn\u011b maj\u00ed stanovit normy, kontrolovat pracovn\u00edky v oboru a poskytnout z\u00e1kazn\u00edk\u016fm nez\u00e1visl\u00fd postup pro pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed, pokud jej budou pot\u0159ebovat. <\/p>\n<p>Kodex zahrnuje \u0159adu ustanoven\u00ed, v\u010detn\u011b umo\u017en\u011bn\u00ed p\u0159\u00edstupu ke kontrole jednou ro\u010dn\u011b, poskytov\u00e1n\u00ed p\u00edsemn\u00fdch odhad\u016f, rychl\u00e9ho \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed a p\u0159edlo\u017een\u00ed dokladu o p\u0159\u00edslu\u0161n\u00e9m poji\u0161t\u011bn\u00ed.<\/p>\n<p><strong>Krit\u00e9ria pro \u010dlenstv\u00ed:<\/strong><\/p>\n<p>Na webov\u00fdch str\u00e1nk\u00e1ch nejsou uvedena \u017e\u00e1dn\u00e1 krit\u00e9ria \u010dlenstv\u00ed. M\u00edsto toho jsou zde uvedeny kontaktn\u00ed \u00fadaje: Telefon: 01494 350 143 E-mail: info@ngrs.co.uk.<\/p>\n<p><strong>Vzorov\u00e9 \u010dlensk\u00e9 spole\u010dnosti<\/strong><\/p>\n<ul>\n<li> <a href=\"https:\/\/moverdb.com\/cs\/movecorp\/\">Movecorp<\/a><\/li>\n<\/ul>\n<p><strong>N\u00e1zory na NGRS:<\/strong><\/p>\n<p>NGRS se objevuje na n\u011bkolika <a href=\"https:\/\/moverdb.com\/cs\/mezinarodni-stehovani\/\">St\u011bhovac\u00ed firmy ve Spojen\u00e9m kr\u00e1lovstv\u00ed<\/a>', kde se o n\u011bm hovo\u0159\u00ed v souvislosti s podporou kvality a slu\u017eeb a zaji\u0161t\u011bn\u00edm klidn\u00e9 mysli klient\u016f. <\/p>\n<p>Je zd\u016frazn\u011bno, \u017ee NGRS pravideln\u011b kontroluje sv\u00e9 \u010dleny a \u017ee povinn\u00e1 \u00fa\u010dast v syst\u00e9mu ombudsmana pro st\u011bhov\u00e1n\u00ed je n\u011bco, co poskytuje dal\u0161\u00ed \u00farove\u0148 ochrany z\u00e1kazn\u00edk\u016f.<\/p>\n<p>Zd\u00e1 se, \u017ee mezi Jane Finchovou (\u0159editelkou Asociace profesion\u00e1ln\u00edch st\u011bhov\u00e1k\u016f) a NGRS do\u0161lo k ur\u010dit\u00fdm probl\u00e9m\u016fm v souvislosti s tvrzen\u00edm Finchov\u00e9, \u017ee NGRS je ve sporu s velk\u00fdm po\u010dtem sv\u00fdch \u010dlen\u016f. NGRS <a href=\"http:\/\/www.tradestorage.co.uk\/setrecord.htm\" target=\"_blank\" rel=\"noopener\">to popsal jako<\/a> <em>\"propaganda proti Cech\u016fm\". <\/em><\/p>\n<p>Existuj\u00ed v\u0161ak n\u011bkter\u00e9 <a href=\"http:\/\/www.swindonadvertiser.co.uk\/news\/11601604.Luckes_Removals_firm_must__cough_up___50_000_for_website_error\/\" target=\"_blank\" rel=\"noopener\">tiskov\u00e9 zpr\u00e1vy<\/a> kter\u00e9 se zdaj\u00ed ukazovat, \u017ee st\u011bhov\u00e1ci jsou v konfliktu s Cechem, nap\u0159\u00edklad proto, \u017ee maj\u00ed na sv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch logo NGRS i pot\u00e9, co z profesn\u00edho sdru\u017een\u00ed vystoupili.<\/p>\n<p>St\u00ed\u017enost na <a href=\"https:\/\/www.ipso.co.uk\/rulings-and-resolution-statements\/\" target=\"_blank\" rel=\"noopener\">Nez\u00e1visl\u00e1 organizace pro tiskov\u00e9 standardy<\/a> NGRS proti den\u00edku Daily Mirror je zdokumentov\u00e1no, ale nebylo mu vyhov\u011bno. <\/p>\n<blockquote><p>N\u00e1rodn\u00ed cech st\u011bhov\u00e1k\u016f a skladn\u00edk\u016f se zav\u00e1zal podporovat kvalitu a slu\u017eby ve zcela neregulovan\u00e9m pr\u016fmyslov\u00e9m odv\u011btv\u00ed, co\u017e zahrnuje nez\u00e1vislou kontrolu sv\u00fdch \u010dlen\u016f, \u010dlenstv\u00ed v syst\u00e9mu ombudsmana pro st\u011bhovac\u00ed slu\u017eby, kodex praxe, kter\u00fd se t\u00fdk\u00e1 zp\u016fsobu, jak\u00fdm \u010dlenov\u00e9 jednaj\u00ed se z\u00e1kazn\u00edky, a neust\u00e1l\u00e9 sledov\u00e1n\u00ed v\u00fdkonnosti \u010dlen\u016f.<\/p><\/blockquote>\n<p>- <a href=\"http:\/\/www.minimoves.co.uk\/\" target=\"_blank\" rel=\"noopener\">MiniMoves<\/a><\/p>\n<p><strong>Webov\u00e9 str\u00e1nky:<\/strong> <a href=\"http:\/\/www.ngrs.co.uk\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.ngrs.co.uk\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The National Guild of Removers and Storers (NGRS) has been established to provide some regulation for the moving and storage industry in the UK. It has a Code of Practice and is part of the Removals Industry Ombudsman Scheme, which allows consumers to make complaints about poor experiences. Key facts about NGRS: The Guild&#8217;s &#8216;Annual [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-450","1":"page","2":"type-page","3":"status-publish","5":"entry"},"_links":{"self":[{"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/pages\/450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/comments?post=450"}],"version-history":[{"count":9,"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/pages\/450\/revisions"}],"predecessor-version":[{"id":6224,"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/pages\/450\/revisions\/6224"}],"wp:attachment":[{"href":"https:\/\/moverdb.com\/cs\/wp-json\/wp\/v2\/media?parent=450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}